Originally uploaded by antje b.
... it really is so easy.
Yesterday I went to collect a parcel that couldn't be delivered to me the day before, from the local sorting office. "Local" on a London scale as is still a 25 minutes walk or several bus stops away.
Normally, the sorting office opens really early but closes at 1pm. For Christmas the normal red card left to inform of a failed delivery had been replaced with a blue one with snowflakes on, but the most important change was made to the opening times which had been extended to a generous 5.30pm.
As I collected my parcel after returning early-ish from work, I told the young man behind the counter that although it clearly was extra work for them, I really appreciated the new opening times and thought they were a great idea.
He beamed at me, said something along the lines of it making their work easier, as well, and that he would pass the comment on.
I left the sorting office also with a smile on my face, and it stayed with me as I pondered how easy it really was to be nice to people, and yet also how rewarding.
It is so easy not to comment on things well done. It's just become an expectation, and usually, things only get said if something doesn't work.
A case in point was the conference I was interpreting at just that very day of yesterday. After the meeting the interpreters weren't given a glass of champagne, as happened recently at a similar event, but someone from the organisers came to the back and told us that there had been very positive feedback about the interpretation, commenting about what a change that made from the normal 'no-news-is-good-news' attitude.
That made me smile and feel appreciated, and I managed to pass this feeling on to the young man at the sorting office. And hopefully, he, too, would get an opportunity do that to someone else at some point.
I used to be one person who would respond more strongly to things that went slightly wrong than to things that went smoothly. Thanks to my currently slightly readjusted brain activity, I find myself being more relaxed in dealing with mishaps and much more willing to express my appreciation for the opposite.
In that sense let me send a smile to the one(s) who made me seek help about negativity.
Pass it on. Generously. :-)